Rental Car During Repairs in Fontana, CA

What Is a Rental Car During Repairs?

A rental car during repairs is the car you drive while yours is in the body shop after an accident. For most people, being without a car is the hardest part of a collision. A rental keeps work, school and errands on track.

Who pays for it depends on who was at fault and what coverage you carry. At Royal Collision Center we offer on-site car rentals, so you can drop off your car and drive away in a rental the same visit. We also keep your insurer updated so the rental lines up with the repair.

Why a Rental Car Matters in Fontana, CA

Fontana is spread out, and most trips need a car. Many residents commute on the I-10, the I-15 and the SR-210 to work across the Inland Empire and beyond. Without a car, a repair turns into missed shifts and long bus rides.

A rental arranged at the shop saves a second trip across town to a rental counter. It also means the rental starts the day the repair does. That makes the whole claim easier to manage.

When to Arrange a Rental in Fontana, CA

Arrange the rental when you schedule the repair, before you drop off the car. Check with your insurer, or the other driver's, what they will cover. Know the daily limit before you pick a car.

If the other driver was at fault, ask their insurer to confirm the rental in writing. If you are claiming on your own policy, check that you have rental reimbursement coverage. Then you know what you will pay, if anything.

Situations That Affect Your Rental

These situations change how your rental is paid for:

How Our On-Site Rentals Work

Getting a rental with your repair takes four steps:

• Step 1: Call (909) 347-6911 or request a quote, and tell us whose insurance is involved.
• Step 2: Bring your car in for a free estimate, and we confirm the rental coverage with the insurer.
• Step 3: We explain the repair plan and the rental before any work begins.
• Step 4: You drive away in an on-site rental, and we repair your car and get you back in it.

When the Other Driver Was at Fault

When another driver caused the accident, their liability insurance usually owes you a rental for the time your car is being repaired. The insurer may set a daily rate for a similar car. Ask the adjuster to confirm it before you pick up the rental.

Your own deductible does not apply to a claim against the other driver's insurer. If they delay accepting fault, you can claim on your own policy and let your insurer recover the cost. Our Insurance Claims page explains how we work with either insurer.

When You Claim on Your Own Policy

When you claim on your own collision coverage, a rental is paid only if you carry rental reimbursement coverage. It usually pays up to a daily limit and a total limit. Anything over those limits is yours to pay.

Check your policy, or ask your agent, before you need it. Many drivers find out they do not have rental coverage only after an accident. It is worth adding if you depend on your car.

Keeping the Rental in Line With the Repair

Insurers usually pay for the rental while the car is being repaired. Delays from parts or approvals can stretch that time. We keep your adjuster updated on the repair, so the rental matches it.

Our How Long Collision Repair Takes page explains what sets the repair time. When we know the car is close to ready, we tell you so you can plan the rental return. Customer and car drop-offs and pick-ups help too.

Why Fontana Customers Choose Royal Collision Center

We offer on-site car rentals, towing and customer and car drop-offs and pick-ups, so a repair fits around your life. Our facility is I-CAR and ASE certified, and we have served drivers since 1993. Every collision and body repair is backed by our Lifetime Warranty.

We work with all insurance companies and keep your adjuster updated. We also coordinate towing when your car cannot be driven. Hablamos Español, so we can help with the rental and the claim in Spanish or English.